Global Capability Center Council Philippines

Who we are

The Global Capability Center Council Philippines or GC3 (formerly Global In-House Center Council Philippines or GICC) is the trade association of in-house centers operating within the country. We represent more than 100 members, predominantly Fortune 500 companies, and more than 100,000 jobs that contribute significant value to our global organizations.

Who we are video preview

We help set, develop and share best practices, serve as a forum for networking, industry updates, and a unified voice for the shared services industry and its stakeholders. For prospective locators, we are proof that the country can support a plethora of service offerings and sustain quality across multiple verticals.

What began as a casual breakfast meeting has grown into a formal trade group, just as shared services/in-house center operations has grown into its own flourishing industry. In 2016, we became a partner association of the IT & Business Process Association of the Philippines (IBPAP), adding our voice to the industry's advocacy on issues such as talent sustainability, workplace welfare and business incentives.

Mission

Mission

To provide a dynamic platform to:

- Connect peer companies

- Foster valuable knowledge sharing

- Empower meaningful collaboration on projects.

- Enable companies to succeed here

Vision

Vision

Empowering collaboration, driving growth.

The GC3 is the catalyst for industry excellence, connecting peer companies, sharing best practices, and contributing to communities we serve. Together, we shape the future, setting new standards for the industry and propelling global business forward.

Strategic Pillars

Strategic Pillars

A. Cultivating Connected Communities

  • Active subcommittees driving collaboration and engagement.
  • Benchmarking activities to promote shared knowledge and best practices.
  • Educate members on the art of the possible in the global capability center (GCC) industry, helping them navigate complexities and unlock untapped opportunities to create value.

B. Strengthen strategic partnerships and alliances

  • Building meaningful connections with IBPAP, academe, and government to support shared goals and industry advancement.

C. Fostering diversity, inclusion and sustainability

  • Promoting an inclusive workplace culture and championing sustainable practices across member organizations.
Team collaboration
Professional meeting

“It's only by collaboration that we can purposefully build our industry, and grow the shared services market to its full potential.”

GICC Board

Our most trusted professionals

Paolo la'O, Dexcom

Paolo la'O, Dexcom

Dexcom | GCCC Chair

Carlo Mata

Carlo Mata

White & Case | Vice Chair

Maria Pilar Manzano

Maria Pilar Manzano

JPMorgan Chase & Co | Treasurer

Atty Kenneth Chua

Atty Kenneth Chua

Corporate Secretary | Legal Adviser

Coy Ordoñez

Coy Ordoñez

Northern Trust | Board of Trustee

Reggie Pulumbarit

Reggie Pulumbarit

3M Philippines | Board of Trustee

Natalie Diane Lim-Ang

Natalie Diane Lim-Ang

P&G | Board of Trustee

Jimbo Borja

Jimbo Borja

S&P Global | Board of Trustee

George Rizal

George Rizal

Telstra | Board of Trustee

Jo-A Lozano

Jo-A Lozano

Emerson Philippines | Board of Trustee

Karen Batungbacal

Karen Batungbacal

Senior Adviser

Elaine Kunkle

Elaine Kunkle

Senior Adviser | Board of Trustee, IBPAP

Noel Paraso

Noel Paraso

Senior Adviser

Christine Bata

Christine Bata

Executive Director

MEMBER FIRMS

Be part of the future

Our members include the Philippines' leading shared services centers, across a range of services from finance to IT to healthcare to legal support.

3M
ADP
AECOM
ALLEGIS
AMERICA EXPRESS

GCCC VIDEOS

From an idea, we're building an industry.

Join us.

GCCC General Membership Meeting
GC

GCCC General Membership Meeting

GCCC General Membership Meeting

GCCC General Membership Meeting

A Glimpse of the Roadmap 2022 Session

A Glimpse of the Roadmap 2022 Session

GCCC General Membership Meeting April 2017

GCCC General Membership Meeting April 2017